If you searched for VapoLung complaints, you probably want to know what happens when a bottle is not right for you and how to get your money back. The seller’s own returns and guarantee pages set out a 60-day window, a list of what to send back, and who pays postage. This page walks through those terms, the label, and the steps to take if a refund is refused.
If you have sudden or severe trouble breathing, call 911 or your local emergency number now. Do not wait for a refund reply.
What VapoLung is, as the seller describes it
The sales page calls VapoLung “a dietary supplement in liquid form, developed for oral administration.” It says the product is “Manufactured in the USA with globally sourced ingredients” and is marketed for “daily respiratory health.” The guarantee page lists three things the seller says it supports: “Support Clear Respiratory Pathways,” “Promote Lung Vitality & Endurance,” and “Enhance Everyday Breathing Comfort.”
NIH’s NIH dietary supplement fact sheet explains that supplements are not medicines. It also says supplement companies are responsible for having evidence that their products are safe and that label claims are truthful and not misleading.
What the seller’s returns and guarantee pages say
The returns page is the document to work from when you want a refund. Here is what it and the related seller pages set out, with the next step for each situation.
| Your problem | What the seller’s page says | Next step |
|---|---|---|
| You want your money back | The returns page says you have “a 60-day period starting with the day the order was placed and purchased” if you are unsatisfied “for any reason.” | Find the order date in your confirmation email and count from that day. |
| You are not sure the 60 days apply to you | The sales page says the team will help “after at least 30 days of continuous use.” | Ask support which window applies to your order before you send anything. |
| You want to start a refund | Email contact@customercs.com and say you are “not fully convinced by the benefits of the product,” with “Refund Request” in the subject line. | Send the email and save a copy. |
| You need to know what to send back | Send all the bottles back, empty or not, opened or not, with the Packing Slip. Include a note with your full name, email and order ID (the order ID is optional). | Pack every bottle and the Packing Slip together. |
| Who pays return postage | The returns page says “we do not support the return shipping costs.” | Keep your postage receipt. |
| When the money comes back | The returns page says the refund is processed “in only a few days after we receive your package,” and also that “the processing time is between 5 and 10 days.” | Watch your card statement. The page says it may take a while to appear. |
| A delivery problem | For the Priority + Insured Shipping offer, the returns page says “we reship your product for free if there are any issues in the delivery process.” | Check your order to see whether it included that offer. |
| The seal on the bottle is broken or missing | The label says “DO NOT USE IF SAFETY SEAL IS DAMAGED OR MISSING.” | Keep the bottle and contact support before you use it. |
The seller’s pages describe the window in two ways. The returns page offers 60 days for any reason. The sales page talks about help after at least 30 days of continuous use. The guarantee page says that if you are “not completely satisfied,” the seller will “refund every penny.” Because the pages differ, get the answer from support in writing.
What VapoLung costs
Prices as of November 6, 2026, as the sales page shows them. Prices and bundles change, so check today’s price at checkout or directly with the company.
| Package | Supply (seller’s package wording) | Price per bottle | Total shown | Shipping | Savings shown |
|---|---|---|---|---|---|
| Basic Offer, 2 bottles | 60-day supply | $79 | $158 | $9.99 | $200 |
| Most Popular, 3 bottles | 90-day supply | $69 | $207 | Free | $330 |
| Best Offer, 6 bottles | 180-day supply | $49 | $294 | Free | $780 |
The package wording gives a 90-day supply for 3 bottles, while the label description lists 100 servings per container. Both figures come from the seller, so ask support how many days one bottle lasts before you order.
What the label says
The label description is the source for the serving size and the directions below. The FDA’s FDA questions on supplement labels page explains that the Supplement Facts panel must declare each dietary ingredient, so check the ingredient list on the bottle you receive.
| Label item | What the label says |
|---|---|
| Product type | “DIETARY SUPPLEMENT,” “PREMIUM LUNG HEALTH” |
| Bottle size | 60 ML | 2 OZ |
| Serving size | 4 Sprays (0.60 mL) |
| Servings per container | 100 |
| Suggested use | “Shake well before each use. Spray 4 pumps directly into mouth or onto tongue once daily.” |
| Caution | The label says to stay within the recommended dose, and it tells pregnant or nursing mothers, anyone under 18 and people with a known medical condition to speak with a physician before using it. |
| Storage | “Keep away from heat, light, and humidity to preserve freshness.” |
The sales page names BuyGoods as the retailer of this product. Match that name, your receipt and the bottle label when you check an order.
Does the FDA approve VapoLung?
The FDA does not approve dietary supplements before they are sold. The FDA’s FDA 101: dietary supplements guide explains that the agency cannot sign off on a supplement’s safety, effectiveness or labeling before it reaches shoppers.
Side effects and who should check first
The FDA’s guide says to take a supplement only as the label describes. It points out that a product can cause harm in large amounts, with long-term use, or alongside certain drugs or foods.
The label asks pregnant or nursing mothers, children under 18 and people with a known medical condition to consult a physician before use. If you take prescription medicine, ask your doctor or pharmacist before you start. Any change to a prescription is for your prescriber to make.
How to report a problem or side effect
The FDA’s guide asks you and your health care professional to tell the agency if you have a side effect or bad reaction. You can call 1-888-INFO-FDA.
You can also report to the seller. The same guide says you can also contact the maker or distributor using the contact details printed on the label. The VapoLung label prints a distributor phone number, +1 (507) 448-8190, under Instituto Experience. The contact page lists the product email as contact@customercs.com. The returns page lists a return mailing address, which you will need only if you are sending bottles back.
What to do if a refund is refused
A consumer tips sheet from the U.S. Department of Commerce, from 1998 and archived by UNT Libraries, lists these steps:
- Call the company promptly, then confirm in a letter to its customer service team and keep a copy.
- If the company won’t help, seek third-party help. Send your letter asking for help and copies of your records to the consumer protection agency.
- If you paid by credit card, the Fair Credit Billing Act may protect you against some problems. Explain the problem in writing to your credit card company within 60 days of receiving your bill.
- Keep records of order dates and telephone numbers, and copies of documents.
The tips sheet is older than the seller’s current pages, so use it as a general guide and check the seller’s current terms first.
Other ways to practice steady breathing
If you want to practice steady breathing without a product, our breathing exercise types guide covers several common routines. For a simple calming practice, see our best breathing exercise to reduce stress guide.
Before you order: a short checklist
- Save your order confirmation email. The returns page counts the 60 days from the order date.
- Ask support which guarantee terms apply to your order: 60 days “for any reason,” or help “after at least 30 days of continuous use.”
- Ask how many days one bottle lasts. The package wording gives 90 days for 3 bottles, and the label lists 100 servings per container.
- Keep your order ID, dates, emails, call notes and postage receipts.
- Check that the bottle reads “DIETARY SUPPLEMENT” and that the safety seal is intact.
- If you take prescription medicine, ask your doctor or pharmacist before you use the product.
Support email: contact@customercs.com. Support phone: +1 (507) 448-8190.
By MakeTimeForWellness.com Wellness Team